Shipping & Return Policies
My Guarantee
Do you believe in value? I do.
Every product and service I select for Elegance Found needs to make you feel amazing.
If for any reason you would like to return an item at any time, just ask, and I will do everything possible to make it right.
That’s My Guarantee - Sergio.
Shipping Policy
Your order is shipped on the same day or next business day after you place it.
Domestic packages in the US that qualify for free shipping are sent either First Class or Priority Mail through USPS. You should receive your designs within 2 to 5 business days after placing your order. If you have a special event or would like me to ship your designs overnight, please let me know, and I will do everything I can to get your designs to you on time.
International packages are sent using Global Priority Express through USPS. Time until delivery varies by country, but in my experience take between 3 and 30 days.
If you'd like a special shipping method, please send me a message below.
Return Policy
I want you to love what you find at Elegance Found, so if it isn't perfect, please let me know, and I will exchange, replace or refund your order right away.
Returns are accepted on product regardless of the purchase date, for your choice of either an exchange or a full refund.
When you are ready, please fill out the form below or email me at returns@elegancedfound.com, so I can send out your exchange or refund you right away.
Please let me know
Please use this form to contact me at any time. I'll get back to you within a day, and usually within minutes. If you'd like for me to phone you, please include a telephone number and I'll call you as soon as possible.
Thank you and I hope you have a wonderful day. - Sergio
