My Guarantee
Do you believe in value? I do. Every product and service I select for Elegance Found needs to make you feel amazing.
If for any reason you would like to return an item at any time, just ask, and I will do everything possible to make it right.
That’s My Guarantee - Sergio.
Shipping
Free Shipping in the United States is included with your order, and packages are sent out with either First Class or Priority Mail through USPS.
Your order is shipped on the same day or next business day after you place it.
You should receive your designs within 2 to 5 business days after placing your order. If you have a special event or would like me to ship your designs overnight, please let me know, and I will do everything I can to get your designs to you on time.
International packages are sent using UPS. Time until delivery varies by country, but in my experience take between 3 and 30 days.
If you'd like a special shipping method, please contact me.
Returns
I want you to love what you find at Elegance Found, so if it isn't perfect, please let me know, and I will exchange, replace or refund your order right away.
Returns are accepted on product regardless of the purchase date, for your choice of either an exchange or a full refund.
When you are ready, please fill out the form below or email me at returns@elegancedfound.com, so I can send out your exchange or refund you right away.
I'm so happy you discovered Elegance Found.
If you have any questions or comments, please feel free to contact me directly here.
And if you would like to be the first to know about new tastemakers and discoveries, please sign up with your email below.
Thank you and I hope you have a wonderful day! - Sergio Andrés